CASE STUDIES

Assisted Living Consultants: Integrating Culture Change in Assisted Living Facilities

As Assisted Living Consultants, we often get a bird’s eye view into Assisted Living Facilities that need to undergo culture change. We come across so many good-hearted managers and staff…

Home Health Recoupments

CMS implemented the Targeted Prove and Educate (TPE) process, effective October 1, 2017. Based on data analysis of claims payment, CMS will identify areas with the greatest risk of inappropriate program payment.

Improving Home Health Performance

Below are national benchmarks of agency performance. If your agency is not meeting any of these benchmarks, there are ways to improve listed in the information below.

Survey Readiness and the Mock Survey Process in Assisted Living

This information will enable assisted living facility management to prepare for survey and implement a program to remain prepared.  We will also review various methods to conduct a mock survey to ensure effectiveness.

Loree Tamayo and her consulting business are top notch! We have been contracting with Loree Tamayo since 2012 for consulting on assisted living operations. Loree Tamayo Consulting and Management consulted with us in building our first assisted living facility and successfully got us through licensing and survey. Loree and her team are a class act and very professional, timely, and effective. Five years later, we continue to use them as their knowledge and leadership are essential to our effectiveness.

—Danny Kitchen, CEO
Changing Seasons Living

We acquired three assisted living facilities throughout the Texas Hill County in 2016. Loree Tamayo and her company played a significant role in assisting in planning for the acquisitions as well providing superior support during the critical phases of ownership and management change. Her team of well-trained consultants were key in assuring a smooth transition for employees, residents and their families.

—Gerald and Susan Faldyn
CelesteCare Owners

Yoakum County Commissioners’ Court had the opportunity to work with Loree Tamayo in developing a sixty-bed nursing home for the citizens of Yoakum County. She worked with us from the determination of need through the many details of building requirements, decorating, equipment acquisition, through the grand opening. With her knowledge and expertise, we have a beautiful facility that is in operation, serving the needs of many or our citizens, and many from neighboring counties, in a compassionate and professional manner. We are very pleased and grateful for her professional assistance in this worthwhile project.

—Judge Jim Barron
Yoakum County Commissioners’ Court

I have had the distinct pleasure of working with Loree Tamayo for the past three years on two senior care projects that have been completed and very successful. She is a person of extraordinary ethics, knowledge, and enthusiasm.

—Paul Rheinlander
Rheinlander Architects

Loree Tamayo Consulting and Management brought direction and stability, reduced expenses, and improved care and services.

—Leroy Schaffner, CEO
Dallam Hartley Counties Hospital District

Loree Tamayo Consulting and Management assisted Farwell Care and Rehabilitation Center with its transition from another management company. The facility had several years of financial losses and a poor regulatory history. Under our current management contract, we established systems for all departments with the intention of the facility having the option to become independent of outside management services. Farwell Care and Rehabilitation Center is now a profitable facility with significant improvement in its regulatory status and is capable of operating independently if it chooses.

—Jack Kirkland, Board President
Farwell Hospital District

Loree Tamayo is an extraordinary leader that led the hospital district from the brink of closure to a $1.5 million dollar profit. The hospital district has lost an average of $500,000 per year over the past 12 years and now is profitable at $1.5 million in profit this past year. This is not a random event or even luck, it shows definite change and restructuring. This type of turnaround should have taken five years and Loree led our team to make this change happen in two years. She has a long career in healthcare and worked in virtually every setting from senior care to acute care.

—Kevin Caddell, Chairman of the board for Dallam Hartley Counties Hospital District